The 5.30pm from Kings Cross to Edinburgh
The announcement comes over that anyone with a super return can't travel on this service (correct) and then he says anyone one on the return leg of a saver ticker also can't travel (incorrect) - however myself and a load of other commuters have now got off.
I ambled down to first class - the only place to find the staff - and was told my ticket was in fact correct and I could travel.
By now they are the blowing the whistle so I jump on, no seats available. When we get to Darlington there are seats available - hurrah - oh no - the air conditioning is on and again (like my journey down) its on blowing out freezing cold air.
Get a grip National Express.
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