I've had to be politer than I want to be!
The 4.30pm train from Glasgow Queen Street was cancelled, after we had already settled down, coats off and ipods on.
No reason given - just "this train is cancelled".
So we all pile off the train and all head from platform 2 to platform 6 to get the 4.45pm - I refuse to get on a train like a cattletruck so waited for the 5pm.
I've just had a big argument with the guard who insisted that now I'm on a peak train I have to pay a further £8.80.
I'm sorry but what an outrage! It wasn't my fault that your company cancelled a train but no, I should have squeezed onto the other train apparently.
So, just to warn Scotrails customer services - I WILL be contacting you for the £8.80 back.
Robin Hood is alive and well - robbing the commuters in Glasgow!
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